BPO services have been the latest mantra in India today. BPO is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. As the current sources of revenue facing slower growth, software companies are trying new strategy to boost their revenues. BPO has hit the top on their list today.
The basic of BPO services is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows focus while building upon core competencies. In other words BPO services can be defined as a strategic management tool that can help organizations to improve process level efficiency and effectiveness, as well as reduce costs.
Benefits derived from BPO Services can be summarized as follows:
* Productivity Improvements
* Access to expertise
* Operational cost control
* Improved accountability
* Improved HR
* Opportunity to focus on core business
Our services help our clients to focus on their business and save operational cost. We depute suitable manpower to perform each BPO Services thus enable unbeatable and improvised operation support.
Some of our Services are listed below:-.
Outbound Call Centre Services
* Appointment Setting
* Cross Selling and Up selling
* Telemarketing services
* Market Research & Survey
* Product or Service Promotion
* Lead Generation
* Voice Broadcast
Inbound Call Centre Services
* Answering Service
* Customer service
* Direct Mail Response
* Help Desk Solutions
* Inquiry Handling
* Interactive Voice Response
* Sales Lead Qualification
* Email & Chat Support
* Back Office Services
* Transcription Service
* Order Taking
* Billing and Product Information
* Web Marketing